Privacy Policy

This Privacy Policy explains how NeoVelocity Inc. (“NeoVelocity,” “we,” “us”) collects, uses, and protects information when you visit neovelocity.com or request a free Google audit.

Information we collect

Information you give us. When you request a free audit or contact us, we collect what you enter, such as your name, business name, phone number, email address, website, city or service area, industry, the service you’re interested in, any notes you add, and whether you agreed to receive calls and text messages.

Information collected automatically. Like most websites, our hosting provider and any analytics tools we use may collect basic technical information, such as your browser type, device, pages visited, and approximate location based on your IP address.

How we use your information

• To prepare and send the free audit you requested
• To respond to your questions and follow up about our services
• To call or text you about your inquiry, only if you gave consent (see our SMS Terms)
• To provide services if you become a client
• To keep our website secure and understand how it’s used

Calls and text messages

If you check the consent box, we may call or text you about your inquiry, including with automated technology or an AI voice assistant. Consent is optional and is not a condition of purchase. We do not sell or share your phone number or SMS consent with third parties or affiliates for their marketing purposes. Reply STOP at any time to opt out.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed for that purpose:

• Form delivery: Web3Forms, which delivers audit requests to our email
• Scheduling: Cal.com, if you book a call
• Website hosting: Vercel
• Email: our business email provider

We may also disclose information if required by law or to protect our rights.

How long we keep information

We keep your information only as long as needed for the purposes above, or as required by law. You can ask us to delete it at any time.

Your choices

• Ask to see, correct, or delete the information we have about you
• Opt out of text messages by replying STOP
• Opt out of emails by asking us to stop

To make a request, email info@neovelocity.com.

Security

We use reasonable measures to protect your information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

Children

Our website and services are for businesses and are not directed to children under 13. We don’t knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us